mobiteqpay.com reserves the right to charge convenience fees for certain or all recharges, as well as
transaction fees based on certain completed transactions using the services. mobiteqpay.com further
reserves the right to alter any or all fees from time to time, without notice. The User shall be
completely responsible for all charges, fees, duties, taxes, and assessments arising out of the use of
In the rare cases if the recharge is not successful for any reason whatsoever, the debited amount will be
automatically refunded to the mobiteqpay.com E-Wallet of the user. mobile pay processes all refunds
automatically without any human intervention. The refunds will be credited to your E-Wallet at
mobiteqpay.com. You can log in to your mobile payment account through your email ID used during the
payment and OTP. You can use your refunded amount to make a new recharge.
mobiteqpay will process a refund if the payment was successful and the user did not receive the
recharge, in such cases mobiteqpay will refund the money back to the user’s mobiteqpay E-Wallet. The
user can use the amount to make a new recharge.
mobiteqpay will not be responsible for wrong recharges due to any incorrect information provided by the
user. In all such cases no refund will be provided to the user.
In many rare cases if you have not received the recharge and the refund has also not been provided to
your E-Wallet, you can request for a refund by contacting our customer support at